Surrey Builder Payment Protection
Milestone escrow for Surrey homeowners. Renopay safeguards renovation funds – builders receive payment only when each stage is verified complete.
Escrow that keeps every renovation pound protected and released only on verified milestones.
Milestone control
You verify the work is complete. Funds are released instantly upon approval.
Regulated safeguarding
Funds are ring-fenced in an FCA-authorised escrow vault (OPP) until needed.
Instant builder payouts
No chasing invoices. Approved funds land in the builder’s account in seconds.
Dispute? Your milestone stays protected.
If you disagree on a milestone, the funds pause in escrow while you resolve it via your dashboard. If you can’t agree, you can request an independent RICS expert assessment, and Renopay distributes the milestone accordingly.
How disputes work →Surrey is one of the UK’s highest-value residential renovation markets. The county’s affluent commuter towns — Guildford, Woking, Esher, Weybridge, Reigate — are home to a property stock where significant renovation investment is routine. Detached family homes in Virginia Water and Cobham regularly see renovation budgets of £150,000–£400,000 for full refurbishments, extensions, and landscaping. Even more modest projects — a rear extension in Dorking, a loft conversion in Epsom, a kitchen refit in Farnham — typically cost £50,000–£100,000. Surrey’s position in the London commuter belt means construction costs are high, trades are in demand, and projects compete for the same workforce as the capital.
The payment risk for Surrey homeowners is directly proportional to the sums involved. Six-figure renovation budgets are common, and the consequences of paying ahead of work — through large deposits, front-loaded payment schedules, or loosely defined milestones — are correspondingly severe. Surrey’s contractor market includes highly professional firms, but it also attracts operators who target affluent postcodes with impressive marketing and then underdeliver. Homeowners who commit £30,000–£50,000 before seeing meaningful progress have limited practical recourse if the relationship deteriorates. Litigation is possible but slow, expensive, and disruptive.
Renopay provides the financial protection that Surrey-scale renovations require. Your entire project budget is held in a safeguarded escrow account from day one. Payments flow to your builder only when agreed milestones are reached and you approve each completed stage. There is no deposit — your builder sees proof of funds instantly — and no payment runs ahead of verified progress. For homeowners spending £100,000 or more on a renovation, this mechanism is not an administrative burden; it is a fundamental safeguard for a substantial financial commitment. Evaluate your specific project risk with the renovation risk checker, and if you are managing the project yourself, our self-managing a renovation guide covers everything from contract structure to milestone definition.
How Renopay Works
A fair, transparent payment platform where funds are secured before work begins.
Agree the Schedule
Break the project into clear milestones. Both parties digitally agree on the deliverables and costs for each stage, ensuring total clarity before work starts.
Fund the Vault
The homeowner deposits the milestone value into the secure vault. The funds are locked—the homeowner cannot withdraw them, and the builder has proof the money is ready.
Approve & Release
Upon completion, the homeowner releases payment instantly via the app. If a dispute arises, funds remain frozen in the vault—neither party can access them until resolved.
Simple, fair pricing
No hidden fees. No subscription costs. Just a small transaction fee to secure your funds.
Homeowners
Protect your budget from risk.
- Only pay for completed work
- Funds are fully ring-fenced
- Arbitration support included
- No monthly subscription
Builders & Trades
Standard fee 1%. Waived for Early Access partners.
- Proof of funds before you start
- Guaranteed payments on completion
- Reduce admin & chasing invoices
- Priority support
Transparent Pricing
See exactly what you pay and what you save.
Estimated Fee Savings
£1,500
See how much you save on administration costs compared to traditional contract management.
With Renopay
Traditional Route
Typical cost for manual valuations, site visits, and payment certificates.
Why Renopay defeats the old way
Compare the protection, speed, and cost of using Renopay versus cash or a Quantity Surveyor.
| Feature | Renopay | Cash / WhatsApp | QS Drawdown |
|---|---|---|---|
| Proof of Funds | Verified Instantly | None | Partial |
| Payout Speed | Instant | Days/Weeks | Weeks (Net 30) |
| Funds Location | FCA-Authorised Escrow | Builder's Bank | Homeowner's Bank |
| Dispute Resolution | Neutral Mediation Support | None (Small Claims Court) | Expensive Legal Process |
| Cost of Protection | 1% Per Party (Capped) Start Safe | None (High Risk) | £5k+ Fees |
Trust & Safety
How we protect every party.
Every payment is safeguarded, every milestone tracked, and every dispute handled fairly so both sides can focus on the work.
FCA-authorised payments
Funds are handled via Open Payment Platform (OPP) - regulated, compliant, and bank-grade secure.
Milestone-based escrow
Money is held per milestone and only released once the homeowner actively approves the work.
Transparent, Fair Pricing
Homeowners pay 1% per milestone. Builders on our Early Access Partner Program pay 0% fees on their first project (standard rate 1%). No hidden costs.
Independent Dispute Resolution
We don't take sides. If a dispute arises, milestone funds pause in escrow. If you can't resolve it via your dashboard, an independent RICS expert assesses the work to ensure a fair, objective distribution of funds.
Instant release on approval
Builders get paid immediately after the homeowner taps 'Approve,' keeping cash flow healthy and predictable.
Indisputable Records
Goodbye to "he said, she said." Every approval, message, and payment is time-stamped in the dashboard, giving you a permanent digital record.
Frequently asked questions
Still unsure? Email hello@renopay.co.uk and we’ll help you decide if milestone escrow is right for your project.
Join the waitlist
Pay for renovations the safe way with Renopay.
Share a few details about your project and we will send onboarding instructions. Milestone-based payments. Full control. Trusted by homeowners and builders alike.
Prefer email?
Drop us a line at hello@renopay.co.uk and we will set up a call.