Builder payment protection in London
For builders renovating London homes: see that the money for each stage is secured before you start, and get paid when the homeowner approves the work.
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See how a stage works

London is the UK’s largest, most competitive, and most financially complex residential renovation market. Whether you are delivering rear extensions in Hackney and Lewisham, loft conversions in Wandsworth, basement conversions in Chelsea, or full-house refurbishments across South and East London, the project values and cash-flow stakes are higher than anywhere else in the country. A standard South London terrace extension runs £70,000 to £130,000. Loft conversions across the capital sit at £50,000 to £90,000. Larger projects regularly reach £200,000 to £500,000 in inner boroughs. These are significant revenue numbers, but they are also significant exposure numbers if payments do not arrive as expected.
London builders face a uniquely challenging cash-flow environment. Material costs are high, subcontractor rates are high, and the financial commitment required before you see your first stage payment is substantial. Structural steel, high-spec kitchens, specialist glazing, and concrete foundations can represent £20,000 to £40,000 of upfront expenditure on a typical extension project. That money leaves your account weeks before the corresponding payment arrives. Client expectations add another layer: London clients are often well-advised, well-informed, and well-represented, which is good for project quality but can slow payment approvals as every stage is scrutinised, snagged, and debated. With six-month waiting lists for reputable firms, you might expect to dictate payment terms, but the reality is that homeowners in a high-value market push back hard on deposits and front-loaded schedules.
With Renopay, the homeowner funds each stage before you start it. You can see on your dashboard that the money is there, held securely. When you finish a stage and the homeowner approves it, the payout is released, and it can take up to a day to reach your bank. No invoicing and no chasing: you know the money for a stage is there before you commit to it. For London builders managing six-figure project pipelines, that means less working capital tied up in unpaid stages and more to invest in your team, your tools, and your growth. See how your typical project profiles affect payment risk with the payment schedule generator, and if you have ever turned down a good project because the payment terms felt risky, read our piece on turning down profitable work.
Homeowners in London can see how Renopay works for them on our homeowner page.
For builders
Get paid faster. Work without chasing.
No more guessing whether the money is there. Each stage is funded before you start it, and each payout is tied to the homeowner's approval.
If late payments are squeezing your business, start with our guides on managing cash flow in a small building firm, how to stop chasing invoices and how to structure stage payments.
- See the money first
- Stop guessing if the client has the budget. You can see the money is there, secured, before you buy a single brick.
- Paid when the stage is approved
- No more "I'll pay you next week." When the homeowner approves the stage, the payout is released. It can take up to a day to reach your bank.
- Neutral dispute protection
- We don’t take sides. If there’s a disagreement, an independent RICS surveyor looks at the work and decides how the money for that stage is split.
- Automated paper trail
- Every milestone, approval, and release is logged so you always have the paper trail.
- Win clients who are nervous about deposits
- Homeowners can see their money is only released for work they approve, so a big deposit stops being the sticking point.
- Automatic release after 14 days
- If the homeowner doesn’t respond within 14 days of you asking for approval, and hasn’t raised a dispute, the payout is released automatically.

Built for the site, not just the office.
Manage milestones, check funds, and request payouts from your phone. Whether you're in the van or on the scaffolding, your cash flow is always in your pocket.
- Mobile-first dashboard
- No paperwork to print
- Instant notifications
Simple, pay-as-you-go pricing
No monthly subscriptions. You only pay when you get paid.
Build trust before you break ground
Disputes often start with unclear payment terms. Use the free payment schedule generator to create a fair schedule you can attach to any contract.
68%
Of people working in the trades are chasing at least one late payment.
Source: Direct Line business insurance, January 2026
£2,023
The average amount they are owed in late payments.
Source: Direct Line business insurance, January 2026
£11bn
What late payment costs the UK economy every year.
Source: Department for Business and Trade, July 2025